Laboratory Equipment and Instrument Repairs and Service Plans
Key components of effective laboratory equipment and instrument repairs and service plans include the following:
Technical expertise: Extensive knowledge and experience provided by skilled technicians to repair various laboratory equipment and instruments, from minor to complex major repairs.
Timely repairs: Helping to minimize downtime through quick turnaround times utilizing genuine manufacturer parts to maintain the integrity and performance of equipment.
Comprehensive equipment coverage: Covering a range of laboratory equipment and instruments, including, but not limited to, centrifuges, spectrophotometers, microscopes, balances, incubators, and other equipment and devices.
Customized plans: Tailoring plans to address unique requirements and budgets, including on-demand repairs, comprehensive maintenance contracts, and other options to meet specific needs.
Preventive maintenance: Conducting routine inspections and performing proactive maintenance tasks to identify and address potential issues before they escalate, prolonging equipment lifespan and reducing the likelihood of breakdowns.
Transparent pricing: Providing clear pricing details for plans regarding virtually all costs to help eliminate unexpected financial issues.
Priority support: Addressing queries, coordinating repairs, and providing guidance throughout the repairs and service process to deliver a seamless and satisfactory experience.
Laboratory equipment instrument repairs and service plans help provide peace of mind through technical expertise, timely, cost-effective repairs, and proactive maintenance.
Sartorius™ Complete Care Premium Preventative Packages
Nationwide field service network makes it convenient and easy for installation and maintenance of all balances and moisture analyzers
Thermo Scientific™ GLP Calibration and Preventive Maintenance for Shaker (After Warranty)
This GLP service plan supports a shaker during the after-warranty period. Customers benefit from services, priority CM support (NBD in select locations), all-inclusive parts, repair, E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
BINDER™ Maintenance Service for Environmental Walk-in Chambers
One-off maintenance service in accordance with maintenance schedule.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific CO2 Incubators and Environmental Chambers
Provides support post factory warranty. Includes three day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Unity Lab Services™ Total Care Service Plan for Thermo Scientific CO2 Incubators and Environmental Chambers
Provides support post factory warranty. Includes two day response time (within specified location and criteria), full parts and labor coverage, and one preventative maintenance visit.
Thermo Scientific™ GMP Startup, Calibration, IQOQ+PT(cycle test), Preventive Maintenance for Standard Centrifuge Startup (New Product)
This GMP service plan supports standard centrifuge during the new product stage. Includes priority CM support (NBD in select locations), all-inclusive repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Thermo Scientific™ GLP Calibration and Preventive Maintenance for Plus Centrifuge (In Warranty)
This GLP service plan supports centrifuge plus (Super/Ultra) during in-warranty period. Customers benefit from priority CM support (NBD in select locations), all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Thermo Scientific™ GLP Calibration and Preventive Maintenance for Cold Storage Unit (After Warranty)
This GLP service plan supports Cold Storage equipment during the after-warranty period. Customers benefit from services, priority CM support (NBD in select locations), all-inclusive parts, repair, E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Thermo Scientific™ GMP Calibration and Preventive Maintenance for Standard Centrifuge (In Warranty)
This GMP service plan supports standard centrifuge during in warranty period. Includes priority CM support (NBD in select locations), all-inclusive repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Unity Lab Services™ Start-up Service (Multiple Module Water Purification)
New equipment start-up service for multiple module water purification systems (i.e. Pacific TII, Smart2Pure); Requires final assembly and site preparation ahead of this service
Unity Lab Services™ Remotely-conducted orientation for Thermo Scientific Smart-Vue Pro remote monitoring system
Orientation for Smart-Vue Pro hardware and software functions provided by remote session for up to 3 hours with classroom of up to 15 participants. Installation sold separately.
Thermo Scientific™ GLP Calibration, and Preventative Maintenance for Standard Centrifuge (In Warranty)
This GLP service plan supports a standard centrifuge during the in-warranty period. Customers benefit from priority CM support (NBD in select locations), all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Thermo Scientific™ GLP Calibration and Preventive Maintenance for Water Purification System (In Warranty)
This GLP service plan supports water purification device during the in-warranty period. Customers benefit from services, priority CM support (NBD in select locations) all-inclusive parts, repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific Ovens, Microbiological Incubators and Furnaces
Provides support post factory warranty. Includes three day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Thermo Scientific™ GMP Certification in US, Verification wrt EN12469 Standard and Preventive Maintenance for Biosafety Cabinet (In Warranty)
This GMP service plan supports Biosafety Cabinet during in warranty period. Customers benefit from priority Corrective Maintenance support, all-inclusive repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.